Customer Service Policy
| Service Call | Appointment Request |
At Audio Warehouse, the client is our number one priority. To ensure that you have the most entertaining and educational experience, we provide a highly knowledgeable staff and an up-to-date showroom. Our staff, designers, and installation technicians are available to assist in your home theater and whole-house communication needs.
We provide full service - from concept to completion - keeping your goals in mind. We offer delivery and set-up services, and installation in existing and newly constructed homes. Our qualified and helpful technicians perform these services in a professional manner and within a reasonable time frame.
We believe that our standard of customer satisfaction separates us from the rest. We offer a lifetime warranty on workmanship of our installation. We stand behind our manufacturers' warranties and offer a full refund or exchange within 15 days of purchase (some products are excluded; please call for details).
To ensure that our clients are satisfied, we encourage you to call or drop an e-mail to store management in order to share your experience with us. We are committed to offering products and services that set us apart.
We accept cash or check, Visa, MasterCard, American Express, and Discover. Our showroom hours are from 11:00 a.m. until 6:00 p.m. Monday through Friday, or weekends by appointment. We look forward to hearing from you.
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